About Us - old

About

Delivery
All orders are shipped via USPS priority mail.

We will attempt to ship your order within 24 hours once it is completed. Please allow 7 to 10 days. If it is a rush order and you need it sooner, just note that in the special instructions and we will do our best. The general rule for USPS priority is 2-3 business days from Oregon and we have good luck with that.

General Info
Wallin & Buerkle designs are handcrafted. We source and use a variety of handcrafted materials from around the world. Due to the characteristics of these crafted materials, some variation may exist between individual pieces. We will attempt to provide only quality materials, and if a given material is no longer available, we will use a material of similar color, shape and texture in a given design. We can experience delays in material inventory and apologize for any inconvenience this may cause you.

Return Policy and Procedures
All Wallin & Buerkle jewelry is handmade to order. We always stand by our craftsmanship, 100%. In a rare case, if not entirely satisfied, please email or call us and we will find a solution.